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Upwork Office Skill Test Answer 2015


Latest Upwork(oDesk) Office Skill Test Answers


Ques: Which of the following are considered bad manners while greeting a business visitor to your office
Ans: e) all of the above


Ques: which of the following file formats relate to a graphic file or scanned image file?
Ans: e) a and d


Ques: What are the dimensions of an A4 size sheet of paper
Ans: d) 210 mm x 297 mm


Ques: Traditionally, approximately how many pages should a business CV or resume have?

Ans: a) 1-3, preferably 2


Ques: Which of the following are commonly used computer web browser 

Ans: c) Chrome, Explorer, Firefox,


Ques: When reply to an e-mail, who do you place in the cc: and who in the bcc : line?

Ans: c) A person you wish to openly inform goes in the cc: line, 
and the person you wish to read the e-mail, but without knowledge 
of either the recipient or the person in the cc: line, goes in the bcc: line.


Ques: What is very important to remember to do when entering an office business meeting at any level, especially when clients are there?
Ans: e) a and c


Ques: There are 20 new PC’s in the account department. Should there be an apostrophe in PC’s?

Ans: a) No


Ques: What does the abbreviation CEO stand for


Ans: e) Chief Executive Officer

Ques: When a client visits the office and arrives early what do office etiquette require you to do to handle the situation?

Ans: d) All of the above.


Ques: What does the CTRL+V shortcut accomplish in Word 2000? 

Ans: b) it pastes the text that


Ques: You send a package through FEDEX to a client in Korea. The client calls up after a few days and says that he has not received it. What is the best way to immediately let the client know the status of a courier?

Ans: d) Track the packet on the FEDEX website and send the client a copy of the current status of packet.


Ques: What is flexi-time? 

Ans: b) The flexible use of personal office hours, such as working an hour earlier one day, in order to leave an hour earlier another day


Ques: What does the glass ceiling refer to in a business context?
Ans: c) The upper level of senior management or company execution positions
which is traditionally hard to break through, for example, for women and/or minorities.


Ques: What is the best way to handle an angry colleague or client with a complaint?

Ans: a) listen to their concerns, and calmly but firmly explain what you are able to do , 
offering other solutions and oppositions without getting angry in turn.


Ques: What are the traditional office hours in the Western world, now much more flexible, though still adhered to in most office?

Ans: a) 9 a.m. – 5 p.m.


Ques: What common injury can result from too much concentration typing over too little amount of time?
Ans: d) Repetitive strain injury


Ques: What does administration generally handle in an office environment?
Ans: c) The efficient day-to-day running of the office, with regards to company files , communication, management of jobs such as overseeing hiring and firing and human resources, etc.


Ques: What is the benefit of e-mailing documents rather than always providing hard copies to individuals?
Ans: d) b and c


Ques: What is the difference between Microsoft Access and Microsoft Excel? 
Ans: b) Access is mainly for database and Excel is for spreadsheets


Ques: What is the person in charge of administering an office commonly called?
Ans: d) CEO


Ques: Which of the following activities could possibly infect your computer with virus?
Ans: a) Installing pirate software from a CD

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