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Upwork Technical Writing Skills Certification Test Answer - Part 3

New Test answers of Upwork Technical Writing Skills Certification Test - updated on Oct 2015


1. What is the purpose of a FAQ?
 Answers: • To answer the most common questions

 2. Choose the best technical sentence from the following:
 Answers: • The exercise increased energy expenditures.

 3. What does "SME" refer to?
 Answers: • Subject-matter expert

 4. As a general rule of thumb technical writers should use _______.
 Answers: • Active voice

 5. What portion of a manual addresses issues that can occur with the product?
 Answers: • Troubleshooting section

 6. Which of the following traits embody the ideal technical writing style?
 Answers: • All of these

 7. If the document relies heavily on technical terms, which of the following should be included?
 Answers: • Glossary of Terms


 8. What is the purpose of a white paper?
 Answers: • All of these

 9. Which of the following is NOT used to markup and/or style technical writing?
 Answers: • WWW

 10. What is the most common way to present task-oriented instructions in written documentation?
 Answers: • Step-by-step instructions in numbered lists

 11. What is the abstract?
 Answers: • A brief summary of the article

 12. What is a functional description?
 Answers: • A description that provides typical uses, details, and the purpose of the subject.

 13. Which of the following uses INCORRECT capitalization?
 Answers: • The test concluded last Winter.

 14. What is cross-browser, cross platform compatibility?
 Answers: • Compatibility across multiple technologies, operating systems, and browsers

 15. How many iterations of your original document will a technical writer generally be expected to write?
 Answers: • It depends on how many times the product changes

 16. Which of the following is the most comprehensive definition of technical writing?
 Answers: • Presenting complex information in an understandable manner

 17. In the context of technical writing, what does SME typically stand for?
 Answers: • Subject Matter Expert

 18. When documenting an unfamiliar subject, which of the following people would be the best to consult?
 Answers: • The subject-matter expert

 19. Which of the following is the best wording to appear in end user documentation?
 Answers: • If the program shuts down unexpectedly…

 20. Technical writing refers to:
 Answers: • All of these

 21. Why are quick-start guides popular?
 Answers: • All of these

 22. True or false? It is always best to use complex technical terms because it makes the document more credible.
 Answers: • False

 23. Which of these are examples of technical writing?
 Answers: • All of these

 24. In addition to spelling, grammar, and punctuation, what should a technical writer also check in the document?
 Answers: • All of these

 25. True or false? In order to be a technical writer, you must have a technical background.
 Answers: • False

 26. Where can explanatory information appear?
 Answers: • All of these

 27. When writing a technical manual for software, what preliminary meetings are best to attend, if possible?
 Answers: • Software design meetings

 28. Which of the following is the best way to summarize a list of software functions in written documentation?
 Answers: • In a table

 29. How does technical writing differ from expository writing?
 Answers: • Technical writing does not involve proving arguments

 30. Which of the following is the equivalent of a hyperlink in written documentation?
 Answers: • A cross reference

 31. What does p.r.n. Stand for?
 Answers: • As needed

 32. When documenting a piece of software and referring to a particular feature, you should follow the spelling…
 Answers: • ...used in the software's user interface.

 33. ______ refers to the veracity of data, while _______ refers to the degree of exactness used in the measurements.
 Answers: • accuracy; precision

 34. Which voice should be used for explaining instructional steps?
 Answers: • Active

 35. Which verb tense is most effective in technical writing?
 Answers: • Present

 36. When technical writers talk about "single-source publishing," what do they mean?

 Answers: • It is the system that allows technical writers to write once, then use and re-use and deploy the same content in various formats, and even languages.

 37. Which of these is NOT a true statement about documents following a linear (paper) model?
 Answers: • The 'optimal' path through the information is not defined by the writer.

 38. What level of user will most likely read a technical white paper?
 Answers: • Intermediate to expert users

 39. What is the FOG test?
 Answers: • A readability test

 40. When dealing with a help guide on a computer, when a user presses F1 from a field, what kind of help does the user usually receive?
 Answers: • Context-sensitive help

 41. What person is primarily responsible for editing a technical manual for style and grammar?
 Answers: • The writer

 42. What does a schematic illustrate?
 Answers: • The way in which something works

 43. What is a secondary source?
 Answers: • An interpretation of data from a primary source

 44. Which of the following is correct?
 Answers: • The machine's principal component is the engine.

 45. What is RoboHelp?
 Answers: • An HTML5 publishing tool

 46. Suppose you are citing an author who is citing another author's work. Which author should you cite in your paper?
 Answers: • You should formally cite the author you are actually reading

 47. Which of these is NOT an XML-based document format?
 Answers: • LaTeX

 48. Which is the proper way to express a temperature in Kelvin?
 Answers: • 10 K

 49. What grammatical person is most often used in steps?
 Answers: • Implied second person

 50. Which of the following is the best procedure for testing documentation?
 Answers: • Following a written test plan

 51. What is the proper terminology for creating multiple outputs from one document?
 Answers: • Single sourcing

 52. What form of style is most often used in software documentation?
 Answers: • Chicago

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